Terms of Service

Agreement to Terms

By accessing or using the website and services of VectorWave LLC, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

Services

VectorWave LLC provides transportation and logistics coordination services, including freight-related inquiry and communication support through our website and related platforms.

Descriptions of services on this website are for general information. Specific shipments, rates, schedules, and service commitments are governed by separate agreements, bills of lading, or written confirmations between the parties.

Eligibility & Use

You agree to use our website and services only for lawful purposes. You must not:

• Misrepresent your identity or affiliation
• Interfere with or disrupt the website or related systems
• Attempt unauthorized access to our systems, data, or accounts
• Use our communications channels to send spam, abuse, or unlawful content
• Copy, scrape, or misuse site content beyond ordinary personal or business use

Quotes, Bookings & Communications

Information submitted through our website, phone, email, SMS, or integrated communication tools (such as RingCentral) may be used to respond to inquiries and coordinate logistics services.

A quote or estimate is not a binding contract unless confirmed in writing by authorized representatives of both parties. Transit times, availability, and pricing may change based on capacity, regulations, and operational conditions.

SMS & Electronic Communications

If you provide a mobile number and opt in, you consent to receive service-related SMS messages from VectorWave LLC. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or email dispatch@vectorwavellc.com.

Consent to receive SMS is not a condition of purchasing services.

Intellectual Property

All content on this website — including text, branding, logos, graphics, and layout — is owned by VectorWave LLC or its licensors and is protected by applicable intellectual property laws.

You may view and print pages for personal or internal business reference. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

Third-Party Services & Links

Our website or services may integrate with or link to third-party platforms (including communication providers). We are not responsible for third-party content, availability, or practices.

Your use of third-party services is subject to those providers’ own terms and policies.

Disclaimers

The website and related informational materials are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law, VectorWave LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on information presented on it.

Liability related to actual transportation services is governed by applicable shipping documents, contracts, and transportation law, not solely by these website terms.

Indemnification

You agree to indemnify and hold harmless VectorWave LLC from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the website, violation of these Terms, or infringement of any rights of a third party.

Governing Law

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law principles. Courts located in Ohio shall have exclusive jurisdiction over disputes arising from these Terms or use of the website, except where transportation regulations require otherwise.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms of Service, you can contact us at: